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Returns, Refunds & Cancellations
Returns, Refunds & Cancellation Policy
Upon completing a transaction on our Platform, you are entering into a legally binding and enforceable agreement with us to purchase the product and/or service. After this point, the User may cancel the transaction only if such cancellation is specifically provided for on the Platform, and such cancellation shall be subject to the terms mentioned herein.
We reserve the sole discretion to approve or reject any cancellation or return request and may request additional details or proof before approving such requests.
Returns & Refunds After Delivery
Once the product has been delivered, a User may request a return, replacement, or refund only in the following cases:
The product received is damaged
The product received is different from what is shown or described on the website
No returns, replacements, or refunds shall be accepted for any other reasons.
Return Conditions
The customer must notify us within 24 hours of delivery
The product must be unused, unopened, and in original packaging
An unboxing video or clear images may be required as proof
How to Raise a Request
To initiate a return or refund request, the User must contact our Customer Care Department:
📞 Customer Care Number: 7208904486
Our support team will guide you through the verification and return process.
Refund Timeline
Any eligible refund request must be raised within three (3) days from the date of delivery
Approved refunds will be processed to the original mode of payment
Refunds may take 5–7 business days to reflect, depending on the payment provider
Non-Returnable Scenarios
Change of mind
Products damaged due to customer mishandling
Requests raised after the specified time period
Products without required proof
Final Decision
Whether a refund, replacement, or return is approved shall be determined solely by us after verification. We reserve the right to request additional information before processing any request.
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